FAQs
Sparclean LTD
Have a cleaning service-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Can I cancel or change an appointment?
Yes, you can cancel or change your appointment up until 7 am the day before the service. If you cancel after that, a 50% charge on the residential or commercial cleaning service fee will apply.Will I automatically receive the same team for each scheduled cleaning job?
For weekly or bi-weekly residential and commercial cleaning services, Sparclean LTD strives to send the same team to ensure consistency in service.What if I decide I want more cleaning done than initially anticipated? Can the Sparclean team extend its visit to my home?
If you need additional residential or commercial cleaning services, please notify us on the day before your scheduled appointment, and we will accommodate the change. According to the American Cleaning Institute, 72% of survey respondents found coming home to a clean house more relaxing than a massage.What supplies do I need to have on hand?
Sparclean provides cleaning supplies for your first service. After that, you will need to provide the cleaning chemicals for subsequent visits. Reach out to our team today with any questions about our residential and commercial cleaning services.What if I am not completely satisfied with the work done or I discover something is broken?
If you're not satisfied with the service or find any issues, please contact our residential and commercial cleaning team at our office within 24 hours, and we will send a crew to resolve the matter.


