You may cancel or modify your appointment until 7 AM on the day prior to your scheduled service. Cancellations made after this time will incur a 50% fee of the service cost.

We make every effort to assign the same cleaning team for your weekly or bi-weekly services to maintain consistency and quality.

Should you require additional cleaning services beyond what was originally planned, please contact us by the day before your appointment so we can adjust accordingly.

We supply all necessary cleaning products for your initial service. For all future appointments, you'll need to provide your own cleaning chemicals.

Should you have any concerns about the quality of service or notice any damage, please reach out to our office within 24 hours and we'll dispatch a team to address the issue promptly.